Web Hosting Frequently Asked Questions
Available Topics
WebsiteOS
FTP and Uploading Instructions
Bandwidth
Domain Names
Multimedia
CGI
ASP/ColdFusion
Databases
Email Virus Scan
Virtual Managed Server (VMS)
WebsiteOS
What is the WebsiteOS?
This browser based web site management application allows you to manage
many aspects of your web site Using this application, you can:
- Administer your email accounts
- Generate usage statistics
- Promote your web site
- Manage your files on the server
- Change passwords
- Setup your own ad server (available on Silver and higher plans)
- Add and remove FrontPage extensions
- Analyze your web site's structure and integrity
- Create and manage an effective single page web site
- Check your disk usage
- Manage server logs
- Secure sections of your web site
- Configure and install common CGI scripts
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Why can't I login to the WebsiteOS?
If you have trouble logging in to the WebsiteOS, several easy solutions
could solve your problem. Check that you are entering the correct, case
sensitive domain name and password. Make sure that cookies are enabled on
your browser. You can enable cookies by going to Tools, Internet options,
Security, Custom level, Enable cookies.
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FTP and Uploading Instructions
How do I upload my site to your servers?
To upload your files with FTP, you will require FTP software. We
suggest WS FTP or CuteFTP for Windows users or Fetch FTP for Mac users.
You can download your own FTP client at the Tucows Windows FTP Tools download page, or the Tucows Mac FTP Tools download page.
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How do I configure my FTP client?
Here is the information you will require to configure your FTP client.
(Remember to insert your actual domain name when you see
"yourdomain.")
Host Address:
yourdomain.com User Name:
yourdomain.com Password: your WebsiteOS
password Back
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Where do I put my files once I have connected
with FTP?
Once connected, you will see the following directories:
/cgi /logs /private /public
Open the public directory, and upload all of your files to this folder.
Your home page must be called one of the following: index.htm, index.html,
index.shtml, index.phtml, index.php or index.php3. This is what a browser
will look for when someone visits your Web site Any files (other than CGI
scripts) that will be viewed by the public must be placed in your "public"
directory or a subdirectory under "public." If you place files in a
directory other than "public," only you will be able to access them. CGI
scripts must be placed in your "cgi" directory.
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How do I publish my site using FrontPage?
If you are using Microsoft FrontPage to design and publish your web
site, it is essential that you follow these instructions:
- Use your browser and go to http://www.domain-website-hosting.com.
Click on "CLIENT LOGIN."
Username:
yourdomain.com Password: yourpassword
- Once inside, click on FRONTPAGE on the left hand
navigation menu. Click the "INSTALL" button.
- You will be prompted for a password. This will be your FrontPage
password, and you will need it when you use FrontPage. For the sake of
simplicity, it may be best to use your WebsiteOS password. Enter and
confirm your password, then click the "SUBMIT" button.
FrontPage Server Extensions are now installed on your domain.
Publishing your FrontPage Web site to the server:
When you finish editing and saving your web site, go to FILE and
PUBLISH. You should publish to http://www.yourdomain.com/. You will be
asked for a username and FrontPage password.
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How do I allow people download files from my
site?
Insert a link to the file in your HTML. For example, to allow people to
download a file called file.mpg, insert this HTML on your page:
<a href="file.mpg">click here to download
video!</a>
Back
to TopBandwidth
What is bandwidth?
Bandwidth is the amount of information that is transferred from your
web site to people surfing your site. For example, if your first page is
10KB and 100 people go to your page in a month, you've used 1000KB or 1MB.
Each hosting plan we offer allocates a different amount of bandwidth
transfer per month. Please see our Web Hosting Plans page for specific
details.
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What if I go over my allotted bandwidth
transfer?
You will be contacted by email or by phone if you exceed your bandwidth
transfer for the month.
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How can I tell how much bandwidth I'm using?
Simply login to the WebsiteOS and look at "Account Information" on the
left hand side or you can click on Web Stats and Display Report. Under
Kilobytes you can see you how much bandwidth you've used for that
month.
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Domain Names
What is a domain Name?
A domain name tells people (and the computers they use) how to find
your homepage on the Internet. Your hosting provider assigns each domain
name to a numerical IP (Internet Protocol) address. People remember names
better than numbers, but computers translate www.yourname.com into IP
address numbers.
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Why do I need to register a domain name?
Registering a domain name for your business or organization is
essential to your marketing efforts. A domain gives your business
credibility and a unique identity on the World Wide Web.
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What is a URL?
URL is short for Universal Resource Locator. Some people refer to it as
a web address (although URL is not limited to the web). An example of a
URL is http://www.yourdomain.com. Please note that a URL is a unique
identifier. No two web sites can have the same URL. This is the reason why
you should register your domain name before someone else does.
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What is an IP address?
Every computer on the Internet has a numeric address called IP-Address
that is used to identify the location of the computer. An example of an IP
address is 216.251.32.100. This kind of addressing system is cumbersome
and hard to remember for humans. Having a domain name will eliminate the
need to remember an IP address. What is a DNS? DNS stands for "Domain Name
Server". It translates domain names into IP addresses that computers
understand. For example, if someone wants to access your web site
(www.yourdomain.com), the DNS will translate the domain into the IP
address 216.251.32.100, which will allow the computer to locate our web
server.
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What are the components of a domain name?
A domain name consists of two or more words separated by a period. The
last word (the far right) is called a "top-level domain". Here are some
common top-level domains and their use:
.COM Used for commercial entities. It is the most
popular top-level domain. Anyone can register a .com domain.
.NET Originally used for networking organizations
such as Internet Service Providers and backbone providers. Today, anyone
can register a .net domain.
.ORG Designed for miscellaneous organizations,
including non-profit groups. Today, anyone can register a .org domain.
.EDU Four-year, accredited colleges, and
universities.
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Country Codes
Other top-level domains include those for countries (.CA for Canada,
.UK for the United Kingdom, .HK for Hong Kong, etc.), which are based on
the International Standards Organization's 3166 standard for country
abbreviations.
To the left of the top-level domain is what is called the "second-level
domain." In yourdomain.com, "yourdomain" represents a second-level domain
within the top-level domain of .com.
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How will I be able to tell if my desired domain
name is already taken?
Before registering a domain name you will first have to do a "Whois"
search to see if the requested domain name is available. You can do this
right from our web site If you need more detailed information about the
ownership of the domain name we suggest the following URL:
www.checkingdomain.com.
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Can I register a domain name without web
hosting?
If you don't need any of our hosting plans, feel free to take advantage
of our Free Parking. You can park your domain names indefinitely on our
servers at no extra cost, as long as you maintain ownership of your
domain.
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Once I have secured my name, how long may I use
it?
If there are no trademark disputes, your secured domain name will be
yours for as long as you maintain the yearly registration fees.
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What if my desired domain name is the same as a
trademarked name?
If you register a name in good faith, it does not belong to an
internationally known company, and you can show that you have a legitimate
reason to use the name, you will probably be able to keep the name. This
may not be the case if it can be shown that you purchased the name for the
express purpose of re-selling it to a company with a legitimate claim to
the name.
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How do I choose a good domain name?
It is important to choose a domain that will reflect the intent and
purpose of your web site or business. Try to keep it short and simple.
Your domain name will be one of the ways people recognize or evaluate the
site for their interests when they are searching via Yahoo! or other
search engines.
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What are the valid characters for a domain
name, and how long can it be?
The only valid characters for a domain name are letters, numbers, and a
hyphen "-". Other special characters like the underscore "_" or an
exclamation mark "!" are NOT permitted. Example: your name.com (not
correct, no spaces allowed) Example: your-name.com (is correct.)
A domain name can be up to 72 characters long -- including the 4
characters used to identify the Top Level Domain (.NET, .COM, .ORG, or
.EDU). Do not type the www. before your domain name when registering. Can
I transfer an already existing name to your servers? Yes, simply specify
that you are requesting a transfer and NOT a new domain. You should keep
the service with your current provider while waiting for your registrar to
complete the transfer process. This can take up to 3-5 days.
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Do you charge to transfer the DNS of my
existing domain to your servers?
Absolutely not! If you use one of our hosting packages, the least we
can do is transfer your domain's DNS to our servers for you!
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How do I transfer my existing name to your
servers?
Most registrars give you a username and password so you can go to their
site, login and make the necessary DNS modifications (change hosts.)You'll
need to enter in our name server information as follows:
Primary IP: 64.29.149.14 Primary
Hostname: ns1.gaboeski.com
Secondary
IP: 64.29.153.15 Secondary Hostname:
ns2.gaboeski.com
Secondary IP:
216.251.37.12 Secondary Hostname:
ns3.gaboeski.com
Feel free to contact our DNS department by email,
dnsadmin@gaboeski.com,
or by phone, 234-803-546-5249, and provide them with the
necessary information (domain name, registrar, username and password), and
they'll be able to complete the transfer for you.
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Do I have to pay for my existing domain name
again if I sign up with you?
Probably not. Most registrars, including Network Solutions,
Register.com, and OpenSRS, don't charge you to do DNS Modifications.
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Can you host international domain names?
Yes, we can host any foreign extension. We will help you register these
names when possible. Otherwise, we will provide you with the information
that you need to register the name yourself.
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I just registered a domain name and it's still
showing as available! Is it registered?
Of course! It will take between 24-48 hours for DNS Propagation. DNS
Propagation is the process by which the computers on the Internet update
their records (DNS tables) to reflect new site name(s). When this is
complete, your name can be accessed and recognized on the Internet.
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Multimedia
Do you support Macromedia Shockwave or
Flash?
You can use Shockwave and Flash on any plan.
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Do you support Real Audio/Video Streaming?
Yes, Real Streaming is available on our Gold and higher packages. How
do I make Real Audio/Video files? You need to get the Real Encoder
software from http://www.real.com/.
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Can I perform live streaming via Windows Media
format or RealServer?
No, we do not support Windows Media streaming. We support
RealVideo/audio streams through pre-recorded files.
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How do I allow people download files from my
site?
Insert a link to the file in your HTML. For example, to allow people to
download a file called file.mpg, insert this HTML on your page:
<a href="file.mpg">click here to download
video!</a> Back
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CGI
How do I upload my CGI scripts using FTP?
All CGI programs must be uploaded to your cgi directory. You should be
sure to use ASCII mode when uploading Perl scripts.
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How do I call my CGI script?
In your HTML documents, reference your CGI script with the following
path:
http://www.yourdomain.com/cgi/script
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Are there any limitations placed on CGI
scripts?
The following limitations will be placed on ALL CGI scripts:
CPU TIME = 10 Seconds (This is the
amount of CPU time one CGI program can use at a given
time.)
MAXIMUM FILESIZE = 100 KBytes (This is
the maximum size that one CGI script can reach.)
MAXIMUM
STACK SIZE = 8 Kbytes (This is the amount of stack memory
that can be used by any CGI program.)
MAXIMUM NUMBER OF
PROCESSES = 32 (This is the number of processes that can be
created by the CGI program at a given time.)
MAXIMUM
NUMBER OF OPEN FILES = 32 ( This is the number of files that
can be opened by the CGI program at a given time.)
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What version of Perl is supported?
Version 5.005_03 is supported.
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What path do I use to call Perl?
/usr/bin/perl
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What path do I use to call sendmail?
/usr/sbin/sendmail
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I'm
getting 'Internal server error' running my Perl script. What's wrong?
When executed, you must print an HTTP header followed by a blank line.
The header must contain either a Content-type field or a Location field.
e.g. print "Content-type: text/html"; You have incorrectly set the path to
Perl in your script. You have used invalid Perl arguments.
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I'm getting 'file not found' running my script.
What's wrong?
Check the following: script is located in your cgi directory. page that
calls the script has the path properly specified. script has world read
& executable permission.
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Do you support Server Side Includes (SSI)?
Yes!
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My SSI doesn't seem to be running at all. What
could be wrong?
You need to make sure that the page with the SSI has a
.shtml extension. The web server will only parse files
with this extension.
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I'm getting '[an error occurred while
processing this directive]' when running a perl script as an SSI. What can
I do?
Make sure that you are using the following format to call include your
program:
<!--#include virtual="/cgi/script.pl"-->
Note that your SSI will not function if you use the exec CGI directive.
You should also ensure that your file's extension is
.shtml.
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Can I user server-parsed image maps?
Yes. You may store the image and its associated map file in your own
directories. The server then processes the map file as part of the normal
html document parsing performed.
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Can I change file permissions if I only have
FTP access?
Yes. FTP access also allows you to run a variety of commands. These
include the "chmod" and "chown" commands.
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What path do I use to access files in my home
directory using my CGI script?
The path would be as follows:
services/webpages/[first_letter_of_domain]/[second_letter_of_domain]/[domain]/[file]
Note: [domain] is replaced with your domain, [file] is replaced with
the filename including sub-directory information being accessed.
Here is an example:
/services/webpages/y/o/yourdomain.com/chat/chat.log
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ASP/ColdFusion
What ColdFusion tags do you support?
All ColdFusion tags are supported except the following:
- CFCONTENT
- CFDIRECTORY
- CFOBJECT
- CFREGISTRY
- CFADMINSECURITY
- CFEXECUTE
- CFFTP
- CFLOG
- Cold Fusion custom tags
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How do I enable ASP or ColdFusion on my
domain?
To enable ASP or ColdFusion, please perform the following
instructions:
- Login to the WebsiteOS
- Select "Site Builders" from the menu
- Click "ASP/CFM Enabler"
- Select the "ASP" or "ColdFusion" tab
- Check "Standard" or "Secure(SSL)"
- Click "OK/Apply"
Please note that the application requires at least one file of the
service type (ASP/ColdFusion), to be uploaded to the server before
enabling the service.
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Can I use ASPEmail Premium Features?
The Premium features of ASPEmail are currently not supported on our
platform.
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What are the DSN connection strings for ASP?
DSN connection for MS Access: Set conn =
Server.CreateObject("ADODB.Connection") conn.open
"DSN=prefix_domain_com"
DSN connection for
MySQL: Set conn = Server.CreateObject("ADODB.Connection")
conn.open "DSN= prefix_domain_com;UID=dbm.domain.com;PWD=password"
DSN
connection for MS-SQL: Set conn =
Server.CreateObject("ADODB.Connection") conn.open "DSN= prefix_domain_com;UID=dbm.domain.com;PWD=password"
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What are the DSN-less connection strings for
ASP?
DSN-less connection for MS
Access: mdbfile = "/stuff/database.mdb" connstr =
"Driver={Microsoft Access Driver (*.mdb)};DBQ=" & Server.MapPah(
mdbfile ) & ";"
DSN-less connection for
MySQL: Driver={MySQL};Server=sqlc1.megasqlservers.com;
DATABASE=prefix_domain_com;
UID=dbm.domainname.com;PWD=password;
DSN-less connection
for MS-SQL: DRIVER={SQL
Server};SERVER=mssqlc1.megasqlservers.com; DATABASE=
prefix_domain_com;UID=dbm_domain_com;PWD=password;
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What are the DSN connection strings for
ColdFusion?
NOTE: DSN connection strings must be on one line, they cannot be split
on several lines.
DSN connection for MS Access: SELECT *
FROM Table Name
DSN connection for
MySQL: SELECT * FROM Table Name
DSN
connection for MS-SQL: UID=dbm.domain.com;PWD=password>
SELECT * FROM Table Name
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What are the DSN-less connection strings for
ColdFusion?
NOTE: DSN connection strings must be on one line, they cannot be split
on several lines.
DSN-less connection for MS
Access: SELECT * FROM Table Name
DSN-less
connection for MySQL: SELECT * FROM Table
Name
DSN-less connection for
MS-SQL: CONNECTSTRING=" Driver={SQL Server};
Server=mssqlc1.megasqlservers.com;Database=prefix_domain_com;
UID=dbm.domainname.com; PWD=password;"> SELECT * FROM Table
Name Back
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How do I enable ASP.NET or ColdFusion MX on my
domain?
To enable ASP.NET or ColdFusion MX, please perform the following
instructions:
- Login to the WebsiteOS
- Select "Site Builders" from the menu
- Click "Windows (TM) Services"
- Select the tab you require ("ASP", "ASP.NET" or "ColdFusion 5",
ColdFusion MX)
- Check "Standard" or "Secure(SSL)"
- Click "OK/Apply"
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What ColdFusion MX tags do you support?
We have a large number of supported ColdFusion MX tags. Please
click here for a complete listing.
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What third-party COM components do you support for
ASP?
The following third-party COM components are currently installed:
- ASP Mail v4.0
- ASP JPEG v1.2
- ASP Upload v2.6
- ASP Encrypt v2.1
- SA-FileUP v3.5
- Jmail v4.1.2.5
- CDONTS
- Soapbox Toolkit 2.0 SP1
- SmartMail
- SmartUpload
- CGZIP
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Databases
How many Data Source Names (DSN's) can I have?
Maximum 2.
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How many databases can I utilize?
Two if DSN's are required, however Access files can be used with a
DSN-less connection from the /public directory.
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How can I create a DSN for my database
connection MS Access?
When creating a DSN, the following will be required:
Domain Name Database Name Database Type: MS
Access/MySQL DSN Prefix (the prefix will precede
_yourdomain_extension) Example: db_yourdomain_com
When using MS Access, we will require the database to reside in a
directory named "databases" within the root folder. Once you have created
your "databases" directory, please contact us with the above information
and we will create the DSN for you.
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How can I create a DSN for my database
connection using ASP/ASP.NET or ColdFusion/ColdFusion MX?
When creating a DSN, the following will be required:
Domain Name Database Name Database Type: MS
Access/MySQL DSN Prefix (the prefix will precede
_yourdomain_extension) Example: db_yourdomain_com
Please ensure that Windows services is enabled in your WebsiteOS
(ASP/ASP.NET or ColdFusion/ColdFusion MX), otherwise a DSN cannot be
created.
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I'm trying to use a Microsoft Access database
but I'm getting this error; "MDAC - Microsoft OLE DB Provider for ODBC
Drivers error '80004005' [Microsoft][ODBC Microsoft Access Driver] Cannot
open database '(unknown)'.
It may not be a database that your application recognizes or the file
may be corrupt." The latest MDAC (version 2.7), which is currently
installed on our system, is not compatible with Access 97 databases.
Although your database may have worked initially, once you write data to
the database it will throw this error.
In our shared hosting environment, our main focus is security. In order
for us to maintain our strict security model, our operating systems must
be updated with current service packs and patches. If this is an Access
2000 database, it is likely that it has been corrupted.
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Can I use the LOAD DATA LOCAL for MySQL?
This specific command poses a security issue and has been disabled. To
work around the issue, We have a number of options available to you,
including:
Work around for phpMyAdmin: If the file
is the result of a MySQL dump then they can cut/copy & paste the
contents into the query window.
Work around for
MySQL-Front: Using version 2.2, 2.3, or 2.4 (and not 2.5),
simply use the "Import Text file" function to import .CSV
files.
REFERENCES FROM http://www.mysql.com/doc/en/LOAD_DATA_LOCAL.html:
4.2.4 Security issues with LOAD DATA LOCAL
In MySQL 3.23.49 and MySQL 4.0.2, we added some new options to deal
with possible security issues when it comes to LOAD DATA LOCAL.
There are two possible problems with supporting this command:
- As the reading of the file is initiated from the server, one could
theoretically create a patched MySQL server that could read any file on
the client machine that the current user has read access to, when the
client issues a query against the table.
- In a web environment where the clients are connecting from a web
server, a user could use LOAD DATA LOCAL to read any files that the web
server process has read access to (assuming a user could run any command
against the SQL server.)
There are two separate fixes for this:
- If you don't configure MySQL with --enable-local-infile, then LOAD
DATA LOCAL will be disabled by all clients, unless one calls mysql_options(... MYSQL_OPT_LOCAL_INFILE, 0) in the client. See section
8.4.3.163 mysql_options(). For the mysql command-line client, LOAD DATA
LOCAL can be enabled by specifying the option --local-infile[=1], or
disabled with --local-infile=0.
- By default, all MySQL clients and libraries are compiled with
--enable-local-infile, to be compatible with MySQL 3.23.48 and before.
One can disable all LOAD DATA LOCAL commands in the MySQL server by
starting mysqld with --local-infile=0.
In the case that LOAD DATA LOCAL INFILE is disabled in the server or
the client, you will get the error message (1148):
"The used command is not allowed with this MySQL
version." Back
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Email Virus Scan
Powered by Symantec Carrier Scan.
What is Email Scanning?
Email Scanning verifies that email and attachments entering and leaving
your network are free from viruses and other malicious code.
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Do I need to install any special
software?
To use our system you don't need to install or maintain any hardware or
software.
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What email programs does Email Virus Scan
support?
All email client software is supported, including Web Mail.
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Does Email Virus Scan change my email
settings?
No, email scanning keeps your original email settings.
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Does Email Virus Scan delay delivery of
email?
The scanning of email is done when the email is sent to our servers. It
takes approximately 0.1 seconds to scan for viruses using our virus
scanning technology.
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We already have virus scanning, why do we
need Email Virus Scan?
Desktop software only protects your network from resident virus attacks
and risks associated with floppy disks. A recent study by ISCA labs indicated that
almost all viruses are transmitted through email or directly over the
Internet.
Virus protection at the desktop is important, but even with virus
protection at other levels of the network; stored data and computer
networks are still vulnerable to attack. In order to ensure that the data
on these systems are virus-free, a multi-tier, multi-protocol defense
system needs to be implemented. Our service completes the vital defense
you will need to protect your systems from email-borne viruses.
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Does Email Virus Scan work on Domain
Forwarding, and Catch-all?
Email Virus Scan will scan all domain forwarding and catch-all email if
it is forwarded to an email address that has virus scanning enabled.
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Does Email Virus Scan slow my computer down
like desktop virus scanning?
No, there is no scanning done by your desktop computer. Email scanning
is done at the server level.
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If I enable Email Virus Scan, how do I know
it has been activated?
After we enable the service, it will take less than five minutes to
begin scanning your email. To confirm it has been activated, click on
"EasyMail Setup" on the WebsiteOS menu, and see if a Symantec logo appears
on the EasyMail Setup screen.
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Why did you choose Symantec over another
company?
Symantec is the world leader in Internet security technology, and is a
leading provider of:
- Client, gateway and server security virus protection
- Firewall's and virtual private networks
- Vulnerability management
- Intrusion detection
- Internet content and email filtering
- Remote management technologies and security
These services are provided to enterprises and service providers around
the world. Symantec offers the best solution, stability, credibility, and
value for its users.
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How often are the virus definitions checked
and updated?
Virus definitions from Symantec are updated on an hourly basis. Our
relationship with our anti-virus supplier also allows us preferential
updating. This means that we quickly receive updates, as they are made
available from Symantec.
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How effective is Email Virus Scan in
preventing virus attacks?
No anti-virus technology can guarantee 100% success in stopping all
viruses. Symantec, however, is the market leader with the most advanced
technology for detecting viruses, including the latest virus definitions
to keep your protection levels current.
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What will happen to my email if it is
infected with a virus?
In some cases, the entire attachment will have to be removed, but you
will still get the text portion of the email.
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Why do I have to pay for the full amount when
I'm only using 1 or 2 email addresses?
Email Virus Scan is very economical to buy on a per domain basis vs. a
per email account basis. One low price lets you add protected email
accounts without the hassle or cost of ordering one at a time. This
solution is far more cost-effective for you than having to purchase
individual user protection on a per-client basis.
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Virtual Managed Server (VMS)
What is Virtual Managed Server?
Virtual Managed Server is a program specifically targeted towards web
developers or small businesses that need a small amount of individually
tailored domains.
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I don't see Virtual Managed Server in your
list of Web Hosting Plans. How do I order it?
You can order Virtual Managed Server by calling
234-803-546-5249, or by e-mailing your request to
sales@gaboeski.com.
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How do I manage my Virtual Managed
Server?
To manage your Virtual Managed Server we provide you with a VMS
manager.
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Do I need any special software?
No special software is needed to run VMS manager. This program is
provided to you in the WebsiteOS interface.
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How many domains can I have?
The number of domains you can have is defined by the VMS package you
purchase. For example, if you purchased a VMS 20 package, you will have up
to 20 domains you can manage. All 20 domains do not have to be active at
the same time as you can define the domains you wish to be active through
the VMS manager.
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How many email boxes can I have?
Each domain includes 5 email accounts. The Virtual Managed Server
package comes with 150 "floater" email accounts. The floater accounts can
be distributed among the domains as required. All domains must have a
minimum of 5 email accounts. Blocks of additional email accounts can be
purchased. Please contact your sales representative for further
information.
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How do I add new domains?
To add a new parked or hosted domain, click the "Add domain" tab and
the add domain page will be displayed. Enter the domain you want to add in
the "Domain to add" text box and enter the domain's password in the
"Password of domain" text box. Click the "Add Domain" button to complete
the operation. The result of operation will be displayed on the page.
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How do I change my working domain?
The VMS Manager allows you to switch between your domains without
logging out of WebsiteOS. The only time you need to switch to a new domain
is when you want to make changes to the new domain's WebsiteOS application
set. To switch to a different domain, click the "Domain" tab. Choose the
domain you want to switch to from the drop-down list and click the "Switch
to" button to complete the operation.
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How do I change passwords?
Changing a domain's password: Select the domain you
want to change from the list. The current password will appear in the
"Domain Password" text box. Enter the new password in the "Domain
Password" text box. and click the "Update Password" button to complete the
operation.
Changing root password: To change
the root password, enter the old password in the "Current Root Password"
text box. Enter the new password in the "New Root Password" and "Confirm
Root Password" text boxes. Confirming the new password ensures that the
text is entered correctly. Click the "Update Root Password" to complete
the operation. The result of operation will be displayed and you will be
prompted to log in with the new root password.
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How do I forward domains?
Select the "Forwarding" tab, and enter in the URL you wish your current
domain to forward to. To disable the forwarding of your domain, leave the
field blank.
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What statistics can I view?
Under the Statistics tab you can view how many domains you have added,
per domain and total disk space, total bandwidth usage, and the number of
mail boxes distrusted among your domains.
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How do I configure my WebsiteOS applications
per domain?
This option gives you control over what WebsiteOS functions are
included with a specific domain. In order to change the WebsiteOS
application set for a domain you need to switch to that domain first.
Click the "Apps" tab and set the WebsiteOS functions for the domain as
desired and click the "Save Changes" button to complete the operation.
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